Syntell is able to offer a comprehensive solution dealing with the management of vendors and the associated collection of money.
1. Comprehensive Customer Management Solutions.
2. Utility Revenue Collection Services via various partners.
3. 24/7 End Consumer accessibility of Services.
4. Online Reconciliation & Settlement.
In this day and age, municipalities are finding it increasingly difficult and time consuming to micro-manage vendors. Municipalities are under pressure to deliver services to their communities which involves public private partnerships to facilitate these services.
Syntell is able to offer a full range of vendor-related solutions which is guaranteed to maximise income while drastically minimising costs and staff involvement. These solutions include the following:
- Assisting Customers (Private or Public Sector) in defining guidelines on how vendors should operate, including the provision of contracts.
- Activation of Aggregators and Retail outlets.
- End to end setup of Vending points.
- Routine maintenance.
- 24/7 Technical Helpdesk.
- Financial & accounting back office facility.
- Financial Reconciliation. Provision of daily sales reports for reconciliation purposes.
- Comprehensive Reporting.